Customer Benefits with Advanced Metering Infrastructure
As IREA implements our new Advanced Metering Infrastructure (AMI), customers will see the benefits of the system almost immediately. AMIâ€™s improved communications, data and robust features will give you more flexibility and control in your energy usage well into the future.
AMI Empowers Customers
â€¢ AMI will give you expanded control, increased flexibility and additional choices in how you manage your energy usage and energy efficiency.
â€¢ AMI will give you access to energy usage and cost on monthly, daily and hourly rates through an online customer portal. Near real-time data means never being surprised by your monthly bill.
â€¢ AMI will allow you to choose when you want your meter to be read for billing purposes (within a three-day window).
â€¢ AMI will allow you to analyze usage patterns and identify the causes of higher or lower monthly bills.
â€¢ AMI will open the door for cost-saving programs, time-of-use rates and customer pre-payment plans.
â€¢ No additional costs to customers. There is no rate increase anticipated in association with this project.
AMI Provides Efficiency
â€¢ AMI will allow IREA to read meters remotely, saving time and reducing expenses and emissions each month.
â€¢ AMI will enable remote connect and disconnect so customers donâ€™t have to wait for a scheduled appointment to start, stop or transfer service.
â€¢ Two-way communication will notify IREA immediately if there is a power outage, eliminating dependence on customer notification.
â€¢ AMI will facilitate real-time troubleshooting so IREA can quickly determine the location and cause of outages, allowing us to reroute and restore power faster.
â€¢ An updated communications network will help automate the distribution system.
AMI Strengthens Reliability
â€¢ AMI will allow IREA to better monitor voltage levels to improve power quality and reduce the number of spikes, blinks and shortages.
â€¢ AMI will give IREA better data about the health of our distribution system, identifying problem areas so we can better target our capital spending for maximum benefit.
â€¢ AMI will allow IREA to immediately identify attempted power theft.
â€¢ AMI will allow IREA to better manage additional customer-sited renewable energy generation.
â€¢ Updated infrastructure will equip the grid to meet increasing demand.
If you have any questions or comments regarding Advanced Metering Infrastructure, use the form below to contact IREA.