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Payment Options

IREA offers a variety of payment options. Refer to the table below to determine which option works best for you, then select Click for More for additional information.

 
Auto Pay
eBill
Bank Bill Pay
Web/My Account
Call-In
Mail-In
Walk-In
Click for more
Enroll now
Enroll now
See below
Log in
Contact us
Our address
Find an office
Payment source
Electronic funds transfer*
Electronic funds transfer*
Electronic funds transfer*
Credit, debit, electronic funds transfer*
Credit, debit, electronic funds transfer*
Check or money order
Cash or check (credit, debit, electronic funds transfer* via kiosk)
Payment frequency
Automatically recurring on due date of bill
One-time
One-time or recurring
One-time
One-time
One-time
One-time
IREA fee
NONE
NONE
NONE
$2.50
$2.50
NONE (postage required)
NONE ($2.50 kiosk)
Approximate time to post to account
Two (2) business days prior to scheduled due date
Same day
Varies by bank; within one (1) business day of IREA receipt
Same day
Same day
Based on postal delivery;
within one (1)
business day of IREA receipt
Same day
IREA limit per payment
No restrictions
No restrictions
No restrictions
Residential:
$500; commercial:
$1,500
Residential:
$500; commercial:
$1,500
No restrictions
No restrictions (residential:
$500; commercial:
$1,500 via kiosk)

* Electronic funds transfer, also known as EFT, can be made via a checking or savings account.

If your account is past due, a partial payment may not prevent a disconnection of service.

The $2.50 convenience fee covers the actual processing costs of the more expensive online transactions, mainly credit cards. These fees are automatically transmitted to our payment processing vendor. IREA does not mark up or keep any percentage of these fees.

Windows XP users will no longer be able to submit a payment through their eBill or online through Speedpay as of 06/01/2017. Please contact us to submit payment 24/7 using our automated voice service.

Payment Option Details

Auto Pay

When you sign up for Auto Pay, your amount due is automatically deducted on your due date from a checking or savings account of your choice. Once enrolled, your payment stub will say “Automatic Payment” to confirm enrollment and remind you that you do not need to initiate payment. Please note that enrollment processing may take up to five (5) business days. If you receive a bill (or eBill) that does not state “Automatic Payment” on the payment stub (or payment form), enrollment is not yet complete and that bill must be paid using another option.

eBill

Our eBill is a PDF file that is emailed to you and combines your bill with a free and secure electronic funds transfer payment option. Our eBill also includes our new One Click payment option, which allows payment to be made without having to open the eBill PDF.

One Click is available to any eBill customer. eBill customers who have never made payment through the eBill and have not selected the option to “Save Payment Details” can easily set up the One Click option: Open your eBill PDF, enter your payment information, check the box next to “Save Payment Details,” and you’re all set. Your next eBill will display a “Pay Total Amount Due” button within the body of the email and will prominently show that amount. To make payment, simply click this button and choose “Submit Payment.” eBill customers who made a previous payment through an eBill and selection the option to “Save Payment Details” already can use the Once Click option without any further action.

Bank Bill Pay

Most banks offer a bill pay service, which allows you to set up one-time or recurring payments to all of your billers from your bank login. Please note that payment delivery times vary by banking institution. Please review your bank’s delivery times to ensure timely posting to your IREA account.

Web/My Account

My Account is IREA’s online self-service portal. Electronic payments can be made via this portal. Other available features include account balance, billing and transaction history, updating contact information, and signing up for eBill and other services.

Call-In

You can make an electronic payment over-the-phone by calling (800) 332-9540. Payments can be made via our self-service IVR or through a Customer Service Representative.

Mail-In

Payments can be mailed to IREA’s Sedalia address. Only check or money order should be mailed. Please do not send cash. If you need to pay your bill via cash, please visit one of our four offices. All offices have a drop box for payments that need to be made outside the hours of 8 a.m. to 5 p.m. Monday through Friday. Please note that drop boxes are checked once daily around 8 a.m. If you require quick posting to your account, we encourage you to make payment at the counter through an IREA representative.

Walk-In

We have four offices to serve you. All offices have a drop box if payment needs to be made outside the hours of 8 a.m. to 5 p.m. Monday through Friday. Please note that drop boxes are checked only once daily. Cash, money order and check are the only forms accepted at the counter. If you want to make a credit or debit card payment in-person, you must do so at a lobby kiosk.