Intermountain Rural Electric Association is currently seeking a dynamic individual to fill our Customer Service Representative I position in our Sedalia location.¬† With over 151,000 members, Intermountain Rural Electric Association is one of the largest member-owned electric utility cooperatives in the United States.
QUALIFICATIONS: A high school diploma or equivalent is required. One year of customer service experience is a prerequisite, including answering phone calls and correspondence, and handling consumer accounts. Excellent communication and problem solving skills are necessary with a strong drive to provide exceptional customer service. Must have basic PC computer skills.
BASIC DUTIES: Responsible to the Customer Service Director for performing duties ¬†¬†related to phone interactions with IREA customers that include ¬†opening and handling customer accounts and addressing consumer complaints, inquiries and requests.
OTHER RELATED INFORMATION: This position will report to the Customer Service Director.
Intermountain Rural Electric Association provides an excellent benefits package including health and dental insurance, life insurance, Long Term Care, 401(k) plan, and a Defined Benefit Pension plan, Parental Leave and Short Term Disability.
If interested, please send us your r√©sum√©, cover letter and other relevant materials via our online Job Opening Form. ¬†You may also send your r√©sum√© to Intermountain REA, Human Resources, Post Office Drawer A, Sedalia, CO 80135. ¬†You may also email your resume to HR@IREA.coop. Pre-employment drug screening will be conducted and background check will be conducted.
Intermountain Rural Electric Association is an equal opportunity employer.
IREA does not discriminate on the basis of race, religion, national origin, sex, age, disability, or any other status protected by law or regulation. All qualified candidates are given equal opportunity and selection decisions are based on job-related factors.