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Website Use and Privacy Policy

IREA provides this website to make information and services available to its consumers. All use of IREA’s website is subject to this Website Use and Privacy Policy. All IREA services, including services provided through this website, are subject to IREA’s Articles of Incorporation, Bylaws, and Rates and Regulations.

IREA’s website features registered and nonregistered trademarks and content that is protected by copyright; such trademarks and content may not be used without prior written permission from IREA.

From time to time, IREA may provide links to third-party websites that may be of interest to its customers; IREA is not responsible for the accuracy or content of the information contained on such websites and does not recommend or endorse the views expressed or products advertised on such websites.

IREA intends to provide current and accurate information about IREA and its services. However, inadvertent errors can occur. Changes may be made to this website at any time without notice. Please contact IREA’s Corporate Affairs Department at (303) 688-3100 with any questions or concerns.

Collection and Use of Information

IREA collects information to provide electric service to its consumers; respond to questions and comments; communicate industry news; administer events, programs, and surveys; comply with legal and regulatory requirements; and operate, evaluate, and improve consumer service. Requested information includes, but is not limited to, names, personal identification information, email addresses, mailing addresses, service addresses, social security numbers, and phone and fax numbers. Through the course of service, IREA also collects electric usage history for billing purposes.

IREA does not sell, trade, or otherwise transfer to outside parties any personally identifiable information. This does not include trusted third parties who assist IREA in operating its website, conducting its business, or providing consumer services pursuant to strict contractual terms of confidentiality and nondisclosure. IREA may release consumer information to comply with the law, protect individuals and property, and respond to matters concerning public safety.

Disclaimer

IREA’s website and all of its contents, including third-party content and links, are provided “AS IS” without warranty of any kind, either express or implied, but not limited to merchantability, fitness for a particular purpose, or non-infringement. If a party relies on any data or information found on or through this site, the party does so at its own risk. IREA will not be liable to any party for any direct, indirect, special, consequential, or other damages resulting from the use of this website or any linked website, even if that party expressly advised IREA of the possibility of such damages.